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Burke County Broadband Satisfaction Survey

  Internet connectivity is crucial to the development of educational opportunities for all citizens in Burke County as well as a progressive business climate that coincides with a desirable quality of life.  The broadband satisfaction survey will produce information to enable interested parties, government and private sector entities to quantify service demand throughout Burke County.  The information will form a reliable basis from which decisions and capital commitment can be made to expand the current level of broadband service through a build out of necessary infrastructure and improvement of current service levels. To obtain the necessary information, Burke County will conduct a county-wide Broadband Satisfaction Survey starting on April 7, 2014 for approximately 60 days. The NC Dept. of Commerce developed the survey and they will compile survey results for use by Burke County.  The survey has four simple questions and it can be taken online at www.ncbroadband.gov and click “Report a lack of service” for people with internet access, or with a paper copy if needed.  Results of the survey will enable Burke County to gauge internet / broadband service demand throughout the county.  This information will be presented to potential internet service providers as Burke County attempts to encourage an expansion of the current service area and possibly improve existing service areas.  The information can also be used in grant applications to help fund construction of any required additional infrastructure. As you can understand, it is very important for each citizen in Burke County to take the survey and be heard on this very important matter.  

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